It has recently come to our attention that United HealthCare has sent a letter to patients advising that Med Health Services is no longer a contracted provider (please see attached letter).
PLEASE NOTE THIS LETTER WAS ISSUED IN ERROR DUE TO A DIFFERENCE IN OUR TRADE NAME “MED HEALTH SERVICES” AND OUR LEGAL NAME “MED HEALTH SERVICES MANAGEMENT, LP”.
Per our United HealthCare Senior Account Network Manager, Sharon L. Abbott, this letter was erroneously issued after our successful revalidation with the insurer due to a technicality on the new name on the contract. Per Ms. Abbott, “The naming convention on the letter is the old termed group record for medical services for TIN 203401041—MED HEALTH SERVICES in comparison with our newly issued and revalidated contract which now shows our legal name, MED HEALTH SERVICES MANAGEMENT, with the same Tax ID – 203401041.
We have asked United HealthCare to issue a retraction due to the confusion this is causing in the provider and patient community. In the meantime, you can be assured that Med Health Services is indeed in network with United HealthCare and that your patients will not receive any out-of-network denials. If you have any further concerns or would like to reach me, Josephine Oria, directly, you can do so at (412) 457-0507.